Stepping Up to Supervision

Personally, I enjoy looking at “Recruit” pages that come every Saturday with the Straits Times.  It allows me to keep track of who is hiring, and what the areas of need are.  The fact that the pages are thicker are also an indication of the state of our economy.  But since its not like I’m looking for a job what interests me the most is actually the front or back page article.  Generally, these articles are targetted at people who are new in the job, or new to a particular aspect of a job, providing simple, summarised advice for a particular area of focus, aimed at improving performance.

This week’s article is entitled “Stepping Up to Supervision”, and it highlights 3 critical hallmarks that every first-time manager needs.

  1. Building Personal Credibility
  2. Activating Team Commitment
  3. Engaging Senior Management Support

Of these 3, I find the first and the last the most poignant upon reflection on my personal experience.  Nowadays perhaps to a larger extent, people rule/manage less through their positional authority, and more through their personal credibility and positive relationships with both their staff, counterparts, and their superiors.

The article advises first-time managers that personal credibility is neither an attitude nor quality, but is a perception others form of you, based on their assessment of your actions over time.  Thus, in my view, it is naive/foolhardy to think that you can now do whatever you like because ‘you’re the boss’.  Now more than ever, people are watching, and making assessments of you, because the spotlight is brighter, and your actions more visible.

It also advises novice managers to pay some attention to building a solid professional relationship with their own superiors, as most novices would generally tend to focus a lot on their own teams.  However, without support from their bosses, they cannot achieve results.  To me, this is poignant I think because above all bosses are looking for people that they can count on to take on leadership.  Without a solid working relationship, your boss may not know your professional strengths and weaknesses thoroughly enough to take the gamble on you.

Remember the Dichotomy of Leadership

“If a PL says his patrol cannot do without him, then contrary to what he might think, he is not a good PL.  Surely a good PL can train his patrol to function at least reasonably well without him?” – adapted from Mr Teo Tiong Hin (then-GSL of DHS Crane Scouts)

More than 15 years on, I am reminded of this statement by Mr Teo.  Then in the swagger of youth, it was common to hear the refrain “wah the patrol is going to suffer when I graduate” mentioned amongst the PLs and APLs.  Mr Teo’s point was not to cut our egos down to size (or maybe it was), but to let us in on the fact that ours was to ensure the patrol was left in good hands when we were done, just as much as ours was to lead them ably while we were around.

As we remember, laud and celebrate leaders who have had a long and lasting impact on units, groups, or most of all… people, we should feel a certain ambivalence in our hearts and in our minds. 

Ours is not to become the unit.

Remember that as we grow scouts, ventures and even rovers or junior leaders, the expedient way would be to give them all the answers.  The painful, sometimes torturous way (for both) would be to send them off on their own to figure things out (while still under your watchful eye of course). 

If you give them all the answers, you are the only one who is getting smarter.

Investing the New Generation – Symbolism of Investitures

Investing the New Generation

Saturday 23rd October 2010  marks an important day in the Scouting lives of 3 committed and passionate Rovers who decided to take on the leadership challenge.  It may seem an insignificant event to some.   Well even I didn’t have the opportunity to have an investiture as a leader, only had one when I received my woodbadge, and even then, having it at some district meeting in the presence of a few leaders that I basically do not know holds no significance.  I would not have this repeated for the next generation as far as I could help it.  The senior leaders among us must not underestimate the significance of such events in symbolic terms for the junior leaders.

Any doubts that I previously had with respect to the significance of this event were laid to rest when a group of Rovers gathered, of their own accord, to witness the event.

Thus, on Saturday 23rd October 2010, 3 Rovers were invested in the presence of the Scout Unit,  the group of gathered Rovers, and the teacher Scouters.

The 3 Pre-Investiture

I’d like to take this time to congratulate the 3 for taking up the mantle of leadership and and thank them for their further service.  One amongst the three was a mere Sec 1 that joined the Scout Unit in the very year that I became an active Scouter, back in 2003.

The next segment of my post shall dwell on the symbolism of investitures.

Symbolism of Investitures

The investiture is a recurrent theme in the life of a Scout, as we progress through the various sections and stages of our Scouting life.  Leaders are encouraged to have youths renew their Scout promise in an investiture at the beginning of every distinct stage that they move into, so as to prompt the youth to revisit their vows and commitment, and to come to a more mature understanding of it.

Presiding Leader Standing Behind the Unfurled Flag

Rovers in Mini-Horseshoe within the Group Horseshoe

For an investiture in which Rovers are being invested as Leaders, it is fitting for the most senior active leader (preferably once a Rover, but a long serving teacher would also be suitable) to preside over the ceremony, and not necessarily the GSL or the RSL.

To begin, the presiding leader stands behind an unfurled unit flag, before the scout group, assembled in horseshoe formation.

Leader-To-Be renews his Scout Promise

An investiture cannot be without a renewal of the Scout Promise, so with we begin fittingly with just that, a renewal of the promise first made almost 10 years earlier.

On my honour,

I promise that I will do my best to do my duty to God and the Republic of Singapore, to help other people and to keep the Scout law.

Changing Woggle

In my unit’s investiture, the basic woggle is swapped for a Gilwell woggle, to symbolise completion of the basic phase of training that all leaders must go through as a Rover.

Leaders’ Epaulettes

The basic red Rover epaulettes are then swapped for leaders’ epaulettes for the respective section, to symbolise receiving the mantle of leadership.

Presiding Leader Salutes the New Leader

Receiving Salutes From the Group

Finally, the invested leader receives a salute from the presiding leader, symbolic of the reversal of roles, and the new generation taking on more responsibilities.  The invested leader then turns to face the horseshoe, and receives a salute from all present.

[Cross reference the typical Scout investiture, where it is the invested Scout that salutes the presiding leader, and turns to salute all present.]

Rovers and New Leaders

List of Important But Trivial Sounding Things to Note When Running Activities

Perhaps something a little bit lighter than the previous post.

1. Pump petrol into petrol engines, pump diesel into diesel engines.  Really.

When you rent a safety vehicle, always remember to brief all drivers regarding the fuel type that goes into the vehicle.  Otherwise… you get a sheepish sounding phonecall in the middle of the night while you are sleeping asking about this after using the wrong fuel lead to black fumes emanating from the vehicle.

2. Do outdoor cooking as far from a condominium as possible.  Really.

Unless you really like being visited in quick succession by the SCDF who seemed really relieved it wasn’t anything more serious, and the police who seemed rather impressed with our ability to cook mouth watering food with little equipment, but at the same time rather irritated at the party who had called up over such a triviality.

3. SIT-adels is evil.  Really.

It makes SIT down in the canteen playing games and then after that lamenting the fact that they didn’t feel involved in the activity.

Feel free to add.

Thoughts and Reflections from 3 Years as an RSL

This piece follows on pretty nicely from the previous post chronicling the recent history of Rovering in Singapore.  Back then, I recall having a discussion with Kian Wee and David while we were reviewing the POR (For the uninitiated, thats Policy, Organisation and Rules) for the Rover Section.

The general view was that only a person upwards of 30 years old could be an effective RSL, because we felt then, as I do now, that a greater degree of maturity is required of the RSLs and ARSLs than any other section, due to the relative maturity of the youths in that section.  We toyed with the idea of raising the minimum age requirement to 30 for RSLs and 25 for ARSLs.  However, for practical reasons, we retained the existing age requirements.  With the recent update in POR, I notice that the age requirements are 30 and 25 respectively.  This is a good and sensible requirement, but I genuinely wonder how many can abide by them.

“The biggest problem with communication is the illusion that it has been accomplished” – George Bernard Shaw

The above truly encapsulates my stint as an RSL, which is coming to three years now, and indeed as one of the more senior young (yes young, though some of you might disagree with me) leaders in the group.  I’m into my 8th year as a leader and the theme of communication and the illusion that it had been accomplished is a recurrent one during my time, and even when I thought I could not have communicated more, it recurred again.  So a word of caution to would-be leaders, communication is an ongoing process, and is a delicate one.

To begin the reflection, I have to look back on my years as a Scout, Venture and Rover.  As a Scout and especially as a Venture, I was fiercely independent, and took any attempt to ‘over-guide’ me as an attempt to micromanage, and I chafed at such restrictions.  As a Rover, I, along with other regular helpers, had a particular bugbear.  We really disliked seniors who appeared only from time to time but loved to impose their views and give negative comments/orders/instructions.  Suggestions and views are fine, don’t get me wrong, but attempts to get us to see their view without any consideration of the greater context were hard to swallow, and we used to complain about them ad-nauseum.

With this in mind, I was naturally very careful not to be like this during periods when I was not active, or not as active as before, like now, as the RSL.  While RSL duties are not light, they cannot compare to the period when I was an active leader, serving almost every weekend as a volunteer.  Then, I knew the names of every Scout and Venture.  Now, I’m the RSL, who is once removed from direct interaction with the Scouts and Ventures.  Once I was no longer active, I deliberately held my tongue and refrained from commenting or getting involved, viewing it as “leaving it in the capable hands of the juniors”, who would naturally ask for help/support if they needed it.  So strong were my underlying assumptions that they would naturally understand my point of view and what I was doing that I did not even tell them that.

This was perceived as reticence by juniors who thought that this behaviour was driven by tiredness and a wish to get away from the hustle and bustle of actively running the unit.  While I was tired, and didn’t have the energy level to be there weekly anymore, it was primarily driven by work demands, and it was far from true that I did not care.

Things came to a head and  only then did they understand why I had basically left them to their own devices.  Lesson learnt once.  We had left important understandings unspoken, and this resulted in inaccurate assumptions by both sides.

Recently, a large batch of new Rovers were invested.  While previously the unit consisted only of about 8 Rovers, a batch of 10 joined us from the Venture unit.  Miscommunication arose again, though this time it was not a big issue.  The growth of the Rover unit from 8 Rovers across 2 batches to about 18 Rovers across 3 batches meant that coordination would become an issue.  While in Venturing, there were clear protocols and structures in place, so Ventures knew who to approach when in need.

It had not been as clear in the Rover unit.  While we had structures, these were unofficial modus operandi that worked for us.  For a newbie coming into such a system, it could not be more confusing.  We had not taken the time to let the newly minted Rovers know how things operated in the Rover unit, they felt excluded and did not know how to go about their roles.

This is also a pretty common feeling when you take up a new job.  “Want to be ‘on’ also don’t know how to go about being ‘on’.” is how my former boss put it.

We needed to clearly communicate about how we communicated (so meta…), so now we officially have coordinators for each batch, and points of contact for Scout unit matters and Venture unit matters.

It is a learning process for all of us, including purportedly experienced leaders like myself, not to take how we do things for granted.

Rover Scouting in Singapore

This piece is intended as a short chronicle of  the past 5 years of  Rover Scouting in Singapore, from the perspective of a person (myself) who used to be in the thick of the action, but now no longer.  It may be a bit sketchy.

It was a fateful Sunday, sometime in 2003 when I attended an Adults in Scouting workshop organised at TSSA HQ, given by the then-World Bureau staff Effendy (now-ED), where I bumped into Dr Chua Kian Wee and Sox Tok.  They told me that they were looking at a review of Rovering in Singapore and were interested in involving Dunman High as it was “one of the numerically stronger Rover Scout Units”.  At this point I remember being genuinely surprised at the fact that there were only about 300 registered Rovers in Singapore, and at the time, DHS registered about 30 Rovers (10%~).

It was only around then that I learnt that of the 9000 or so Scouts in Singapore then, about 5-6K were Cubs (then-Cadets), 2-3K Scouts, and less than 1K Ventures and Rovers put together.  (It didn’t strike me as necessarily wrong or bad then, but I now feel that in order of Scouting to fulfill its mission to allow individuals to contribute constructively to society, it is necessary to have a strong programme that bridges teenagers to young  adulthood and into the working world.)

Not long after, Kian Wee, Sox, myself and a few others formed a group called RoverThinkers sometime in 2003, which we envisaged as a stop-gap thinktank group that would gather like-minded individuals trying to figure out how to renew Rovering in Singapore.  We met occasionally, with time amongst the busy schedules being a precious commodity (isn’t it always the case?).  After some discussion, there were some short-medium term plans, and some medium-long term plans.

In the long run, we envisaged Rovering in Singapore to be a close and tightly knit community that transcended Unit/District/Area affiliations, and we hoped that the Rovering programme would be more distinct, and clearer.  These translated into shorter term plans to organise annual community service projects/events that would serve these purposes, and to review the Rover Scout Progress Scheme.  In the medium term, the formation of a National Rover Council also occupied our minds, though we were conscious that the time was not yet ripe then.

Project RIGEL was born in 2004 (or was it 2005), as the Rover Scouts, in collaboration with some of the APSN schools organised a kayaking programme for a small group of extension scouts, culminating in an expedition to St John’s island for an overnight camp and back.  David Wong (from St Andrew’s) was heavily involved and led most of the kayaking related events as an avid kayaker himself.

Sometime during this period, Kian Wee succeeded Wind as the National Rover Scout Commissioner, and convinced David and myself to take on Assistance Rover Scout Commissioner roles, with David’s focus on projects and events and my focus on the review of the progress scheme.

Between 2003 and 2005, we also spent time looking at the Rover Progress Scheme, since the one that was still in use at the time could be considered an ancient relic from the 1970s-80s.  I even understand that it was a carry-over from the British system thats how antiquated it was.  The result of the review was a revised Progress Scheme, which was released in 2005, and finally fully phased in at the end of 2007, with the articulated objective to educate Rovers into young leaders, exemplary in the Scouting community and well acquainted with the community beyond.

To my recent surprise the booklet that I wrote back then has appeared on scribd here, and I heard anecdotally that there is some interest in it over in Taiwan.

Project RIGEL was repeated with a different theme but same name the following year, and as the community grew in strength, involvement of actual Rovers (Bear in mind that at that point most of the RoverThinkers had already surpassed the upper age limit for Rovering, and so technically could not rightfully be considered Rovers, rather we were adult leaders.)

In 2006 (or was it 2007) the first National Rover Council (NRC) was sworn in, and two accompanying sister bodies, the National Rover Roundtable (NRR) and the National Rover Advisory Committee (NRAC) were formed.  We had envisaged the NRC to become the primary executive decision making body for Rovering in Singapore, which it did to some extent, the NRR to be a council on which all Rover Crews would be represented, to be a supporting and input providing body to the NRC, and finally the NRAC to be a group of leaders and BPA holders who would provide support, guidance and advice to both the NRC and NRR (not impose our views on them) where required.

Not long after, my involvement in the National Rover scene wound down due to work commitments.  From what I understand, we are now into the 3rd NRC.

Articulating Clearer Outcomes in Scouting

This perspective piece seeks to argue that articulating our outcomes more clearly will enable Scouting to become more systemically effective.

The desired outcomes of Scouting are pretty neatly encapsulated in the mission of Scouting, which can be put pretty succinctly as “童军的目地是学做人,学做事”, or Scouting’s aim is to learn how to be a person, and learn how to ‘do things’.

How do we work towards this mission?  Currently, Scouting here tends to rely on the creativity and experience of Scout Leaders to organise activities that lead to these desired outcomes in their Scouts.  This approach derives its strength from the great deal of flexibility accorded to the Scout Leaders to tailor activities to the needs and interests of his Scouts, and is an aspect that is guarded fiercely by many.

Based on such an approach, it is crucial for Scouters to have a deep and common understanding of the outcomes within each stage of Scouting, only then can they implement coherent activities with objectives that support development of the desired outcomes, using the supporting tools of Scoutcraft Knowledge, Leadership and the Scout Method.

Whoever we are in this community, it is time to reflect whether we are sufficiently clear about what we are trying to achieve as a movement.  We should have a common desired outcome for each of the respective sections.  To begin, leaders should start within the unit, and develop a view of the quintessential Cub/Scout/Venture/Rover amongst leaders in your unit.  From there District Commissioners can assist by creating formal/informal platforms to shared these views across units in their district and beyond.   Some key reflections for each of us are: –

  1. What kind of Scouts do I try to develop?  Why are these attributes important to me?
  2. Have we checked our own understandings of the outcomes of Scouting?  How do we know if we are on the right track?
  3. As a movement in Singapore, do we provide sufficiently for development of a common understanding?  Are there platforms to share our own understandings, and listen sufficiently to other leaders?
  4. Have we left this aspect of leader development to chance?  Should we be more deliberate and systematic about this?

This exercise can start out pretty simple, with each leader contributing his own views.  From there, the views within the unit can be pooled together, discussed and agreed upon.  Once the developmental goals are agreed on, they can be broken down into progressive bits in line with the Scout Method.  If your unit is part of a group, the next step would be to align the goals and outcomes across the units in a progressive fashion.

The ideal situation would be to have a national framework document, clearly articulating aims and goals of each of the sections.  This would provide guidance to leaders, both new and old, to provide timely knowledge enabling them to implement activities that are coherent and consistent with Scouting.  This, supported by the existing system of light-touch oversight, guidance and support by Districts and Areas, would enable leaders to be more individually effective and coherent.  Opening units would also be a slightly less daunting process.

Fundamentally, this boils down to an issue of knowledge management (KM).  Good KM allows leaders to stand on shoulders of giants that came before them.  Poor KM leads to reinventing the wheel.  KM is an issue grappled with by many organisations and companies due to comparatively higher staff turnover in today’s world.  Systems institutionalising knowledge have become part and parcel of an organisation, because people simply do not stick around long enough to play that role.  Volunteer leaders in Scouting are similar.  If we do not find ways to institutionalise our own knowledge, we will be constantly reinventing the wheel, instead of moving on to steam and then nuclear power.

What is Scouting/Guiding? + Leadership

I have been asked to conduct a two lecture series on “What is Scouting/Guiding?” and “Leadership” at DHS’ upcoming PLTC.

Before I do my preparations, this post simply seeks to elicit views from participants.  If you are a participant in the upcoming PLTC, please leave your views in the comments below.

Some questions to provoke your thoughts are provided here:-

  1. What is Scouting/Guiding to you?
  2. Did you choose to join?
  3. What is leadership to you?
  4. How do you lead others?
  5. What makes you a leader?
  6. Whats the difference between a leader and a manager?

Your responses will be crucial in helping me scope my lecture appropriately.  Please respond freely, I won’t mention any names during my lecture (apart from randomly asking questions).